Terms and Conditions + Shipping and Return Policies Agreement between User and http://kustomkey.com/ Welcome to http://kustomkey.com/. The http://kustomkey.com/ website (the "Site") is comprised of various web pages operated by Kustom Key ("Kustom Key"). http://kustomkey.com/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of http://kustomkey.com/ constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. http://kustomkey.com/ is an E-Commerce Site. Established in 1972, Kustom Key has been serving both The Locksmith Professional and The Lodging Industry for over 40 years. Having earned an outstanding reputation for both quality and customer satisfaction, Kustom Key continues to be an industry leader across North America as a manufacturer and distributor of entry and entry related products Electronic Communications Visiting http://kustomkey.com/ or sending emails to Kustom Key constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. Your Account If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Kustom Key is not responsible for third party access to your account that results from theft or misappropriation of your account. Kustom Key and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. Children Under Thirteen Kustom Key does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use http://kustomkey.com/ only with permission of a parent or guardian. Cancellation/Refund Policy Replacement keys are shipped and invoiced as normal; however, when your returned keys reach us, we will credit your account for the number of keys returned and apply this amount to the invoice for the replacements. Links to Third Party Sites/Third Party Services http://kustomkey.com/ may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Kustom Key and Kustom Key is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Kustom Key is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Kustom Key of the site or any association with its operators. Certain services made available via http://kustomkey.com/ are delivered by third party sites and organizations. By using any product, service or functionality originating from the http://kustomkey.com/ domain, you hereby acknowledge and consent that Kustom Key may share such information and data with any third party with whom Kustom Key has a contractual relationship to provide the requested product, service or functionality on behalf of http://kustomkey.com/ users and customers. No Unlawful or prohibited Use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use http://kustomkey.com/ strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Kustom Key that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Kustom Key or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Kustom Key content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Kustom Key and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Kustom Key or our licensors except as expressly authorized by these Terms. International Users The Service is controlled, operated and administered by Kustom Key from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Kustom Key Content accessed through http://kustomkey.com/ in any country or in any manner prohibited by any applicable laws, restrictions or regulations. Indemnification You agree to indemnify, defend and hold harmless Kustom Key, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Kustom Key reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Kustom Key in asserting any available defenses. Liability Disclaimer THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. KUSTOM KEY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. KUSTOM KEY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. KUSTOM KEY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KUSTOM KEY AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF KUSTOM KEY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. Termination/Access Restriction Kustom Key reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Arizona and you hereby consent to the exclusive jurisdiction and venue of courts in Arizona in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Kustom Key as a result of this agreement or use of the Site. Kustom Key's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Kustom Key's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Kustom Key with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Kustom Key with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Kustom Key with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. Shipping and Return Policy - Common Neuter Bow keyways with or without DND and no imprint usually ship the same day order is received
2. Incised Neuter Bow keyways with company name, logo, etc., usually ship within 5 business days (see #4 below)
3. Embossed Neuter Bow ship 10 - 14 days from time order is placed (see #4 below).
4. All orders which require the manufacturing of a new incising or embossing dies will require 3 - 4 weeks the first time only .
5. Large Bow keys ship 10 - 14 days from time order is placed.
Replacement keys are shipped and invoiced as normal; however, when your returned keys reach us, we will credit your account for the number of keys returned and apply this amount to the invoice for the replacements Changes to Terms and Policies Kustom Key reserves the right, in its sole discretion, to change the Terms under which http://kustomkey.com/ is offered. The most current version of the Terms will supersede all previous versions. Kustom Key encourages you to periodically review the Terms to stay informed of our updates. Contact Us Kustom Key welcomes your questions or comments regarding the Terms: Kustom Key 1010 Aviation Dr Lake Havasu, Arizona 86404 Email Address: Sales@kustomkey.com Number: 800-537-5397 |
